Thousands, perhaps millions of words have been written over the years about George Steinbrenner, the owner of the New York Yankees who died earlier this week. His tenure was colorful and controversial, to say the least. Among the lasting memories that many have of him was his penchant for micro-managing the team during the early [...]
The Power of Follow Up
I recently attended a major league baseball game in a city where I was speaking. I purchased the tickets online a few weeks before my trip. What happened after the purchase was a great lesson in the power of follow-up.
The day before the game I received a thank you for the purchase and the team’s [...]
Telling the Truth
I’m a big fan of the Lakers (pro basketball, if you’re not up on such things). It’s the end-of-season playoffs, and the Lakers stomped the Phoenix Suns in the first game of the western conference finals. Kobe Bryant, the star of the Lakers, embarrassed Grant Hill (and others) who vainly tried to guard him. Afterwards, [...]
The Cost of Character and Morality
After enduring months of speculation and critiques about Tiger Woods and his character flaws, how refreshing it was to see a long-time professional golfer name Brian Davis display a level of honesty rarely seen in professional sports.
Davis, a Brit who has been on the PGA tour for years without a tournament victory under his belt, [...]








